Learn how to install LiveChat on your site with Google Tag Manager (or GTM) with this step-by-step tutorial.
Install LiveChat using Google Tag Manager
First, log in to your LiveChat account. Then, follow the steps below:
Test Article
Krzysztof Kraus
3 min read
updated: Sep 20, 2022
Install LiveChat using Google Tag Manager
1
Go to Settings → Channels → Chat widget and click on Connect Google Tag Manager.
2
You will be redirected to a Google Sign In page. Log in using your e-mail and password. Next, accept livechatinc.com request to access your Google Account.
3
Choose GTM account and GTM tag container and click on Install LiveChat.
4
Finally, you should see “Congratulations! LiveChat on your website is now up and running!” message.
That’s it! You’ve added LiveChat using Google Tag Manager.
Create a Google Tag Manager account and container
Usually, one account is just enough because all tags for all your company’s websites can be managed using a single GTM account. Follow the steps below to create the account:
1
Sign in to your Google account.
2
Go to the Google Tag Manager page and click Create Account.
3
Choose a name for your account and click Continue.
4
Next, you need to setup a container. The container holds all your tags, such as Google Analytics tag, Adwords tag or LiveChat tag. Name the container, select for Web option and click Create.
5
Read through the GTM Terms of Service and click YES to accept them and continue.
6
You will get a container with a code snippet. Copy the code and paste it into every page of your site just below the opening tag.
Click OK to close the code snippet box and finish setting up GTM manager and your first container.
Use Google Tag Manager with Google Analytics
To use the Google Analytics integration with Google Tag Manager, you need to configure a few more things to make sure that various events are recorded correctly.
When using Google Analytics and Google Tag Manager at the same time, make sure to let LiveChat know which code should we track.
When using Google Analytics and Google Tag Manager at the same time, make sure to let LiveChat know which code should we track.
When using Google Analytics and Google Tag Manager at the same time, make sure to let LiveChat know which code should we track.
When using Google Analytics and Google Tag Manager at the same time, make sure to let LiveChat know which code should we track.
When using Google Analytics and Google Tag Manager at the same time, make sure to let LiveChat know which code should we track.
Go through those steps to properly configure the integration:
1
Sign in to your Google account.
2
Go to the Google Tag Manager page and click Create Account.
3
Choose a name for your account and click Continue.
4
Next, you need to setup a container. The container holds all your tags, such as Google Analytics tag, Adwords tag or LiveChat tag. Name the container, select for Web option and click Create.
5
Read through the GTM Terms of Service and click YES to accept them and continue.
6
You will get a container with a code snippet. Copy the code and paste it into every page of your site just below the opening tag.
Click OK to close the code snippet box and finish setting up GTM manager and your first container.
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