Business Communication Explained - Success by LiveChat®

GrowSell10 min read | May 06 | Tomasz Ziętek

Customer Self-Service: Tips, Benefits, and the Future of Customer Service

Happy customers are the core of any successful business. However, many companies are facing challenges in customer support, as customers expect quick and high-quality... read more

Support32 min read | May 05 | Jacob Firuta

How to Answer 40+ Customer Service Interview Questions

So, you’re getting ready for a customer service interview. If you’re nervous, that’s normal! By preparing for your interview, you’re giving yourself the best... read more

Sell13 min read | Apr 30 | Jacquelyn Dunham

How to Make the Most of Your Ecommerce Conversion Funnel

Ever wondered how ecommerce businesses turn curious website visitors into loyal customers? That's where the ecommerce conversion funnel steps in. Picture it as your... read more

Grow15 min read | Apr 24 | d.gawel

Customer Care Explained: Definitions, Benefits, Challenges, and More

In the digital transformation era, live chat service emerges as a crucial tool when exceptional customer care is key to business success. By incorporating live chat, you... read more

Sell11 min read | Apr 18 | Jacquelyn Dunham

A Comprehensive Guide to Ecommerce Automation

With time of the essence and customer expectations higher than ever, ecommerce automation has emerged as a game-changer for businesses of all sizes. Whether you're a... read more

Support16 min read | Apr 17 | Wojciech Pollok

Mastering Ecommerce Customer Service: A Comprehensive Guide

Whether you're a seasoned industry professional or a newcomer, managing a successful ecommerce customer service can be… horrifying. Why? The sheer volume of customer... read more

Connect8 min read | Apr 13 | Justyna Polaczyk

How to Handle Negative Comments on Social Media Like a Pro

If you’ve read my latest post about lion customer taming, you may think: OK, I’ve seen a post about dealing with customer complaints, but there was nothing about dealing... read more

Support11 min read | Apr 04 | Tomasz Ziętek

How to Boost Conversions with Live Chat for Attorneys

Ever find work hours disappear with admin tasks? Notice your website attracting clicks that never grow into leads? Yes, you studied for years to become an attorney, but... read more