Read customer service, sales, and marketing stories on the LiveChat® blog.
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Grow9 min read | Aug 25 | Olga Rogacka
People share more than 16,000 words per day and every hour there are more than 100 million conversations about brands. We love to share stories and news with those around... read more
Support13 min read | Jul 30 | Jacob Firuta
You can upgrade your good customer service to great by speeding up your support. After all, fast communication is one of the most important customer service skills. It’s... read more
Grow7 min read | May 12 | Tiago Paiva
Do you run a busy SMB and feel the need to graduate from your antiquated business phone to a more fitting solution? Are you feeling a little hesitant to jump into the big... read more
Grow4 min read | Dec 16 | Justyna Polaczyk
Have you ever wondered how the greatest newsletters and blog articles are born? Which spells are cast to make product descriptions as interesting as the greatest novels?... read more
Connect3 min read | Nov 27 | Jacob Firuta
If there is one universal mistake nearly all companies make, it would be writing too many emails. We were also guilty of this. We had too many ongoing email conversations... read more
Sell3 min read | Jul 02 | Jacob Firuta
Sometimes the slightest change on your website can make a huge difference. For example, if visitors are reluctant to start a chat with you, they may simply need a little... read more
Connect6 min read | Jul 12 | Jacob Firuta
There is one resource that always plays a role in modern businesses, a key element that often remains elusive and hard to come by. Information, the missing puzzle piece... read more
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