Business Communication Explained - Success by LiveChat®

Sell11 min read | Jan 09 | Olga Rogacka

How to Create a Digital Customer Journey Map (+ Examples)

Understanding your customer is the key to survival in online adventures where you wrestle with clicks and scrolls. Enter the superhero cape of digital customer journey... read more

Sell9 min read | Dec 19 | Ania Rubkiewicz and Kasia Kowalska

What Are Sales Qualified Leads & How to Recognize Them?

If you’re as much of a The Office fan as I am, then you’ll likely remember a couple of episodes, where the sales staff anxiously awaited the arrival of so-called... read more

Sell12 min read | Dec 07 | Olga Rogacka

Creative Examples to Say Thank You for Your Order

In sales, it's easy to get caught up in the numbers and transactions, but let's not overlook the heartbeat of every successful venture – loyal customers. The "Thank you... read more

Sell11 min read | Nov 24 | Jacquelyn Dunham

How to Engage Website Visitors for Higher Conversions

Close your eyes and think of your website as a physical store. You'd want visitors to walk in and explore, ask questions, and eventually make a purchase. Similarly, the... read more

Sell13 min read | Nov 15 | Olga Rogacka

Try These Proven Strategies to Increase Ecommerce Sales

To increase ecommerce sales, you need a strategic approach combining technology, marketing expertise, and a deep understanding of customer behavior. Can it be done in one... read more

Sell10 min read | Nov 10 | Kasia Kowalska and Ania Rubkiewicz

All You Need to Know About Getting Marketing Qualified Leads Right

As a marketer, I know that sometimes it’s hard to decide when a marketing qualified lead should be passed on to sales. Unsurprisingly, it comes down to answering the... read more

Sell12 min read | Nov 03 | Jacquelyn Dunham

9 Sales Closing Techniques That’ll Make You the Best Salesperson on Your Team

So, you've made it through the initial stages of the sales process. The pitch went well, rapport was built, and there was mutual interest. But now, you’re approaching the... read more

Sell15 min read | Nov 03 | Olga Rogacka

Sales Metrics and KPIs You Should Track

Curious about what makes some sales teams thrive while others struggle? Sales metrics might be the answer. Without a plan for which sales metrics to track, you could be... read more

Sell11 min read | Oct 20 | Olga Rogacka

How to Build a Successful Sales Team

Remember that rush of excitement and hint of trepidation as you embark on a new venture? Well, get ready because we're diving into one of the most thrilling and... read more

Sell8 min read | Oct 20 | Jacquelyn Dunham

Key Strategies for Mastering SaaS Sales

The way software is delivered and consumed has changed drastically. In the old days, you'd sell a software package, and that was it. But in Software as a Service (SaaS),... read more

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