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Recent articles
Support3 min read | Jul 04 | Wojciech Pollok
SMS Communication in Customer Service
SMS (Short Messaging Service) is the most frequently used messaging system in America. According to a study by Simple Texting, nearly 26 billion SMS messages are sent... read more
Support7 min read | Jun 20 | Olga Rogacka and Kuba Rogalski
How to Use LiveChat Reports to Plan Your Customer Service
Team management isn't about bossing people around — but you already know that. It's mainly about planning your team's work and unlocking its full potential. Being a... read more
Grow8 min read | Jun 09 | Kuba Rogalski
Startup Incubator and Accelerator Are Not One and the Same
You want to start a business. Your idea of what your product or service will do is crystal clear. You’re excited about telling the world about it and selling it to your... read more
Sell11 min read | Jan 18 | Ania Rubkiewicz and Kasia Kowalska
What Is Customer Acquisition Cost and How Can You Keep It Under Control?
Growth is probably one of the most important objectives for any company, apart from survival, of course. And when we think about business development, one of the things... read more
Support0 min read | Nov 16 | Marcos Bravo
Women in Tech: Insights from Anna-Paula Cederholm
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Grow0 min read | Nov 16 | Marcos Bravo
Content Distribution Strategies with Ognjen Boskovic
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Inside LiveChat®7 min read | Oct 13 | Kuba Rogalski
Video Shopping and What Does Coffee Have To Do With It?
For some, the COVID-19 pandemic and its consequences haven’t turned out all that bad. How so? Take a look at shopping. Sure, the way we buy stuff has been transforming... read more
Inside LiveChat®8 min read | Sep 16 | Marta Kuzma
Build Customer Relationships That Last With Our New Mailchimp Integration
Connecting with customers is easier than ever. With LiveChat, you can engage with visitors on your website, interact with buyers, and help customers right when they need... read more